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File Transfer Planet Forums » FTP Help and Tips

550 Critical Error in FTP (Access is denied)

(2 posts)
  • Started 1 month ago by Malter
  • Latest reply from PaulBeugeling
  • This topic is not resolved
  1. Malter

    new member
    Joined: Jan '10
    Posts: 1

    offline

    I am trying to update a friend's site for him (change some text, add some photos) and so I set up an FTP (using FileZilla) into his hosting account. The files that I am trying to modify are .HTML files. I copied some of them over to a local folder on my computer, made one change to a file to test it out (index.html file) and then tried overwriting the old hosted file with the updated file. However, when I do that, I get this error:

    Status: Connection established, waiting for welcome message...
    Response: 220 Microsoft FTP Service
    Command: USER lawyer
    Response: 331 Password required for lawyer.
    Command: PASS ********
    Response: 230 User lawyer logged in.
    Status: Connected
    Status: Starting upload of C:\Users\Marc\Documents\Warren\index.html
    Command: CWD /
    Response: 250 CWD command successful.
    Command: TYPE A
    Response: 200 Type set to A.
    Command: PASV
    Response: 227 Entering Passive Mode (74,39,248,241,19,140).
    Command: STOR index.html
    Response: 550 index.html: Access is denied.
    Error: Critical error

    Any idea how to fix this or what is wrong? I tried manually changing the permissions on the file and the entire folder to 755 and 777, but they keep reverting back to their original settings. I'm sure it is a permissions setting problem, but I don't know what to do to fix it.

    Thanks.

    Posted 1 month ago #
  2. PaulBeugeling

    mod
    Joined: Apr '09
    Posts: 49

    offline

    from the Ipswitch Knowledge Base

    The 550 error is a message from the server stating that the account you have currently logged in as does not have permission to perform the action you are attempting. You may be trying to upload to the wrong directory or trying to delete a file.

    This problem can also be caused by a firewall with a "no ftp write" permission set.

    I would suggest you contact the Host Admin and see if they can help

    Posted 1 month ago #

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